How can we help?

Welcome to our comprehensive resource hub, designed to streamline and support your everyday tasks. Here, you'll find quick links for key actions, including updating the contact directory, requesting an SPC phone number, and obtaining access to PeopleSoft. Our aim is to equip you with easy access to a wide range of resources, simplifying your workflow and maximizing your efficiency.

• Update Contact Directory
• Request an SPC Phone Number
• How to Request PeopleSoft Access
• Request Access to Shared Folder
• Request Waitwell Account
• Request Access to Perceptive Content
• Requesting A Contractor/Vendor Account
• Submit A Technology Work Order
• Onboarding Request for Budgeted Employee
• Account Request for non-budgeted Employee
• How to Submit Facilities Work Order
• Requesting VPN Remote Access

Overview

Microsoft Copilot Chat is an AI-powered assistant designed to help you work more efficiently by providing real-time support for writing, research, brainstorming, summarizing, and problem-solving. Whether you need assistance composing emails, summarizing documents, answering questions, or generating ideas, Copilot can enhance your productivity and streamline your workflow.

What Can Copilot Chat Do?

• Generate and refine content – Write and improve emails, reports, or summaries.
• Answer questions – Quickly find information, explanations, or insights.
• Summarize documents – Extract key points from articles, reports, or meetings.
• Brainstorm ideas – Get creative suggestions for projects, assignments, or problem-solving.
• Boost productivity – Automate routine tasks so you can focus on more important work.

How to Access Microsoft Copilot Chat

Access via Direct Link
You can go directly to Copilot Chat by visiting: m365.cloud.microsoft/chat

Access via Titan Hub
Copilot Chat is also available within Titan Hub:

• Right-hand Navigation Menu: Go to Tools > Everyday Tools > Microsoft Copilot.
• Search Bar: Type Microsoft Copilot in the search bar at the top of the Titan Hub Dashboard and select the tool from the results.
• Staff Resources Capsule: Click the Staff Resources capsule and select Microsoft Copilot from the drop-down menu.

Getting Started

1. Open Copilot Chat using one of the access methods above.
2. Type a question or request in the chat box. Example: “Summarize this article for me” or “Help me draft a professional email about a meeting reschedule.”
3. Review the AI-generated response and refine as needed.
4. Continue the conversation to get more detailed insights or revisions.

Additional Support

If you experience issues accessing or using Copilot Chat, please contact the Technical Support Center or submit a support ticket.

Give Microsoft Copilot Chat a try today and see how it can help simplify your work! 

Have Questions? Contact the Academic Technology Support Team 
 
atst@spcollege.edu

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
After-hours or weekend assistance? Contact the Technical Support Center

Phone at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team

The Titan hub is your one-stop page to access all internal sites and applications.  It is SPC's single sign-on page. Anyone can access this page once they sign on to the SPC main website. Below is an overview of the Hub. 

Accessing Titan Hub

1. Sign in through the Titans Login button on the SPC website.   
   
   
   
    
2. Enter your SPC email and password, then you will be logged on to the Titan Hub homepage. You can always navigate back to the main homepage by clicking the Titan Hub icon in the top left hand corner.
    

Example of Titan Hub Homepage 

Key Sections in Titan Hub
 

Quick Links:

• The My SPC & Peoplesoft section provides links to MySPC, PS Systems, Benefits, Compensation, Leave Requests and more.
• The Staff Resources section provides links to HR Hub, Survey Builder, Power BI, Waitwell and more.
• The Faculty Resources section provides links to Faculty Center, Grade Change Form, SSI and more.
• The Frequently Used Pages section provides links to Contact Directory, Faculty Pages, One College, and the Academic Calendar
• The Help section provides links to Technical Support, Work Orders, Student Support, Titan Care Resources and more.

Canvas:

To access your Canvas account: Click View in Canvas on the widget, or select Canvas from the left side menu under Shortcuts.

SPC Outlook Email and One Drive Widget:

To display your SPC Outlook Email and One Drive account on Titan Hub, simply click on Connect Account and set it up as a widget. To access your Outlook account and download the Microsoft Office suite on a new device (subject to device limitations), simply click See All Email, or access your Microsoft 365 account by clicking Office 365 on the left-side menu

Your Titan Hub Profile:

You can add an image, adjust your profile, connect with fellow SPC members, and more by selecting the User Options icon on the top right-hand corner. 

Groups:

There are various groups available to join if you are interested. You can view the groups you are a member of on the groups on the left-hand side or the groups widget on the main page. To view other groups scroll down to the Suggested Groups section and click View All Groups, or click View all from the Groups section on the left-hand menu. 

To learn more about how to search for groups, check out Discover Groups in Titan Hub. 

Tools:

• Resources includes items like the SPC website & password management
• Support includes items like the Library (Learning Resources), Technical Assistance (Help Desk), and the combined new CETL/IDEAS website
• Engagement includes Titan Connect
• Everyday Tools includes Email, Outlook and more 
• Staff Central includes items like Blue & White, Budget Resources
   

Tip: Add any of the linked pages to your personal Shortcuts by clicking View All on the Tools or Pages section and starring the item. You can always remove or reorder shortcuts by clicking Edit in the shortcuts area.

 

Activity:

Similar to a news feed, Activity highlights the key posts across the college. 

See an inappropriate message or post? Click the ellipses (three dots) at the top-right of the post and then click Report

Events:

To find Events in the Titan Hub, select Events and Calendars from the left-hand navigation (1). Under My Calendars, you can show or hide all the calendars that are available to you (2). Then, all the events will who up in the panel on the right side of the screen (3). 

Have Questions? Contact the Academic Technology Support Team 
 
atst@spcollege.edu

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
After-hours or weekend assistance? Contact the Technical Support Center

Phone at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team