Introduction
When an email address is added to your Canvas account, Canvas sends a one-time confirmation message to that address. Until you confirm it, Canvas won't send course notifications there, so you could miss announcements, due date reminders, and messages. If you're an advisor or other SPC staff member that's an ally in Dropout Detective, if you don't confirm your email, you might miss alerts.
Confirming takes less than a minute. You can do it from the email itself, or resend the email from your Canvas settings if you can't find it.
Contents
Can't find the email? Resend it from Canvas
Confirm from the email
Look in your inbox for a message from CanvasAtSPC with the subject Confirm Email: Canvas. It looks like this:
- Open the email from CanvasAtSPC.
- Check that the address in the message is yours and ends in @spcollege.edu.
- Click Click here to confirm this registration near the bottom of the message.
- Log in to Canvas if prompted. Canvas shows a message that your email address is confirmed.
Can't find the email? Resend it from Canvas
First, search your inbox, Junk, and Clutter folders for "CanvasAtSPC" or "Confirm Email." If it isn't there, you can send a new one from your Canvas settings.
- Log in to Canvas at canvas.spcollege.edu.
- In the left navigation, click Account (1), then click Settings (2).
- Find the Ways to Contact section on the top right side of the page (1). An unconfirmed email address is marked with a warning icon (2). Click the unconfirmed email address (3).
- In the window that opens, click Re-Send Confirmation.
- Check your inbox for the new email, then follow the steps in Confirm from the email above.
After you confirm, refresh the Settings page. The warning icon next to the address should be gone.
Have Questions? Contact the Academic Technology Support Team
Phone at 727-341-3500
Academic Technology Support Team Hours: (Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?
Schedule 1:1 Support Help with a Member of the Academic Technology Support Team
Other Ways to get Help With Canvas!
After-hours or weekend assistance?
Technical Support Center
Phone at 727-791-2795 or Email: onlinehelp@spcollege.edu
(Mon.- Fri. 8:00 a.m. - 10:00 p.m., Sat 8:00 a.m. - 5:00 p.m., Sun 12:00 p.m. - 8:00 p.m. Eastern).
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