Canvas Bad Request Chrome: Solution

The following error appears when Canvas receives too much stored browser data (usually cookies) and cannot process the request. It is a browser-side issue and does not indicate a problem with Canvas itself or with your course content.

This issue is most common for faculty who stay logged into Canvas for long periods of time or who access multiple Canvas roles (instructor, admin, test accounts) from the same browser.

How to Fix the Issue

Clear Canvas Cookies

This resolves the issue in most cases and avoids clearing your entire browser history.

In Chrome

1. Stay on the page with the Bad Request

2. Right click your mouse.

3. Select Inspect
   

4. Select the Application tab
   

5. Open Storage

   

6. Select Cookies
   

7. Select Clear site data
   

8. Refresh the page and log back into Canvas

Have Questions? Contact the Academic Technology Support Team

atst@spcollege.edu

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team