Have you ever had a student who needed just a few more days in a course that has already ended? Whether it’s a dynamically dated course, a retake for an exam, or resolving a technical issue, Canvas handles this differently than D2L.
In D2L, you may have used a "student add-it" function to re-enroll a student, but in Canvas, the process involves assigning the student to an Incomplete section—without necessarily giving them an official incomplete grade.
How to give a student access to a course after its end date:
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Navigate to the "People" Tab
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Locate the Student
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Click the three ellipses (…) next to their name.
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Select Edit Sections.
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Choose the Incomplete section from the available options.
- Click Update to confirm.
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Locate the assignments, quizzes, and/or discussion posts that the student needs to finish and Assign To the Incomplete section.
- Locate the assigment/quiz/discussion and select edit.
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Scroll down to the Assign Access area and select the +Assign To button.
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In the new Assign To box that opens, type or select Incomplete.
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When you're done, the Assign To box should have Incomplete in the Assign To field. You do not need to include dates. This ensures that all students in the Incomplete section have access to the content.
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Scroll to the bottom of the Edit Assignment/Quiz/Discussion screen and select Save.
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To remove a student from the Incomplete section, follow the same steps but click the x next to Incomplete.
Note: If your class uses third party publisher content (McGraw Hill, Pearson, etc.), you may need to arrange access/update due dates inside the publisher itself, rather than inside of Canvas.
What to do in the case of a student that has been dropped/is no longer in the class:
If a student has been dropped from the class in Canvas, faculty and deans will not be able to add the student back to the course or the incomplete section of the course. A dean from the department needs to reach out to the Academic Technology Support Team and request that the student be reinstated in the Canvas course and added to the incomplete section of the course.
ATST Contact Info:
(727) 341-3500
Video: How to Give a Student Access to a Course that has ended in Canvas
Have Questions? Contact the Academic Technology Support Team
atst@spcollege.edu
Phone at 727-341-3500
(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu
Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?
Schedule 1:1 Support Help with a Member of the Academic Technology Support Team
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