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  3. About the ​Technical Support Center

Announcements

MYSPC / PEOPLESOFT UPGRADE OVER SPRING BREAK

We would like to remind you of an upcoming major software upgrade to MySPC and Peoplesoft. This upgrade is designed to enhance efficiency and improve the overall user experience.
To minimize disruption to the campus community, this upgrade will take place during spring break. As a result, you can expect MySPC and Peoplesoft to be unavailable starting Friday evening, March 14. Our intention is to bring this environment back online as soon as possible, but no later than the start of business on Monday March 24.
All other systems, including MyCourses, O365, etc., will be available during the PeopleSoft/MySPC upgrade.
Expect additional communications to follow, including when the environment is operational. We appreciate your patience and understanding as we work to enhance our systems.
Questions?
For MySPC/PeopleSoft questions, please contact the Technical Support Center at 727-341-4357 or email at onlinehelp@spcollege.edu.
If you are receiving this message and have not been enrolled in classes for over 5 years, Please call the Technical Support Center at 727-341-4357 so we may begin the process of removing you from the email list. You may also reply to this email, however, we must verify identity over the phone to complete the process.

 

 

 

SPC has implemented Mult-Factor Authentication (MFA)

SPC has implemented Mult-Factor Authentication (MFA) to all staff and faculty accounts as a part of a broader security strategy. All accounts are required to verify their identity when prompted

For more information about setting up your Multi-Factor Authentication method, please visit the articles below.

How To Setup Multi-Factor Authentication for Your SPC Account

Multi-Factor Authentication (MFA) Frequently Asked Questions (FAQs)


MySPC Employee Self-Service Interface

The overall "look and feel" and interface of the employee MySPC Self-Service portal has changed. Tiles replace columns and each tile contains the links pertaining to a specific area. Click on the link below for more info.


Changes to MySPC Employee Self Service & PS Systems

Preview the New MySPC Employee video


Welcome to using MS Teams Standalone Voice Phone

The following instructions will help guide in setting up the new Yealink MP56 Teams phone, which is designed to work with the Microsoft Teams system. This guide provides some of the features you need to quickly use your new device. Please follow the Quick Start Guide included with your new phone equipment as a supplement to this document.

Guide to Using Teams S​tandalone Voice Phone

Questions? Contact the MyCourses Support Team by email at  MyCourses4Faculty@spcollege.edu 
or by phone at 727-341-3500 (Hours: Mon.- Fri. 8:30 a.m. - 4:30 p.m. EST).

For after hours or weekend assistance, contact the SPC Helpdesk at 727-791-2795 or Support@spcollege.edu

 

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