Introduction

Packback is an AI-powered discussion platform that promotes critical thinking, curiosity, and student engagement in online and hybrid courses. As part of our college-wide initiative to enhance academic discourse, Packback will be implemented across departments to support more meaningful, inquiry-driven learning.

This guide will help you, as a faculty member, get started with Packback—covering how to activate your community, introduce the platform to students, and use its tools to encourage deeper, more student-driven discussions. You’ll also find tips for moderating with intention, using Packback’s feedback features, and aligning discussions with your course objectives. Whether you’re teaching in-person, online, or hybrid, this resource is designed to support you in making the most of Packback’s capabilities in your classroom.


Contents

Setting up Packback in your Course

Packback Questions/Packback Digital TA

Packback Deep Dives: Digital Writing Tutor, Digital Research Assistant, Digital Grading Assistant

Packback Writing Lab

Packback Discussions

Packback Writing & Originality

Packback Trainings

Additional Resources on Packback


Setting up Packback in your Course

Guide How to Add Packback to a Course, Instructor Features Guide, Best Practices for Using Packpack as an Instructor

More detailed instructions coming soon!


Packback Questions / Packback Digital TA

Packback Questions is a discussion platform where students ask and answer open-ended questions.

  • Encourages curiosity-driven dialogue

  • AI moderates posts for quality and originality

Digital TA provides real-time feedback on students' posts, helping them improve writing and critical thinking before submission.

Guides: Introduction to Packpack Questions for Instructors, Course Agnostic Set Assignment Instructions Templates for Instructors


Packback Deep Dives: Digital Writing Tutor, Digital Research Assistant, Digital Grading Assistant

  • Digital Writing Tutor: Gives students formative feedback on grammar, structure, and clarity while writing essays.

  • Digital Research Assistant: Guides students in sourcing credible information and citing it correctly.

  • Digital Grading Assistant: Helps instructors grade essays with rubrics, AI-generated suggestions, and customizable feedback.

Guides: Setting Up and Managing Your Deep Dives Assignments


Packback Writing Lab

The Writing Lab is a structured environment for drafting and revising essays.

  • AI offers live coaching on structure, tone, and clarity

  • Students progress through writing checkpoints

  • Supports peer and instructor feedback


Packback Discussions

A more traditional discussion board format, enhanced by AI:

  • AI curates top posts, provides feedback, and ensures academic integrity

  • Instructors can customize prompts and moderate posts

  • Helps build a culture of curiosity and critical thinking


Packback Writing & Originality

Packback uses AI to ensure writing is both original and high-quality:

  • Checks for plagiarism and paraphrasing issues

  • Encourages proper citation and sourcing

  • Promotes authentic voice and academic integrity

Guides: Setting Up an Originality Review Assignment, What is an Originality Review? 


Packback Trainings

Coming soon!


Additional Resources on Packback

Frequently Asked Questions about Packback

Packback Resources and Support (Titan Hub Group)

Have Questions? Contact the Academic Technology Support Team

atst@spcollege.edu 

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team

 

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