Getting Started with Respondus LockDown Browser/ Respondus Proctored Monitor in Canvas

If you are choosing to use LockDown Browser & Respondus Monitor, this guide walks you through enabling Respondus Monitor in your participating courses. You can ONLY use LockDown Browser and Respondus Monitor with quizzes/tests/exams inside Canvas.

There are two platforms that additionally support Respondus Monitor: McGraw Hill’s ALEKS platform (for Math, both courses and placement tests, or PPL) and Pearson MyLab. For each of those platforms, you can link the Respondus Monitor license you have through St. Petersburg College to the publisher’s platform and have the use of Respondus Monitor included in your license. (The LockDown Browser application is still provided directly from MCGH or Pearson.) For details, see:

Pearson MyLab: https://web.respondus.com/pearson-mylab/

McGraw Hill ALEKS: https://web.respondus.com/aleks/

What is Respondus?

Important Notes for Using Respondus LockDown Browser in Canvas

1. How to Title Respondus LockDown Browser-enabled Quizzes: Be sure to always avoid using the words "Respondus" or "LockDown Browser" or " webcam" in your quiz titles. Rather, just call it "Syllabus Quiz", as an example.

The title amendment our LTI tool adds would then change the title to: Syllabus Quiz - Requires Respondus LockDown Browser + Webcam. If you also put Respondus in the quiz title, then the word Respondus will be in the quiz title two times. 

2. Respondus and Chromebook or iPad with Pearson or ALEKS

• Students  can not use a Chromebook or iPad if your quiz is through Pearson - MyMathLab. Students will have to use a computer with Windows or MAC OS. 
• Students  can use a Chromebook or iPad if your quiz/exam is through ALEKS
  • Click here for instructions on how
  • Chromebook offers an extension for Chrome. In addition to the extension, you will also need to enable pop-up windows for MyCourses. Chromebooks by default have a security setting that prevents downloading other browsers.
    • Read More Here 
    • Watch to Enable Pop Ups

3. What Respondus LockDown Browser resources can I share with students? 

• Please share these Guides with your Students as applicable to your course. 
  • Click here

Step by Step: Enabling Respondus LockDown Browser in Canvas

1. Click LockDown Browser from the navigation, and then select Quizzes.
   
   
   
   
   
2.  To enable Respondus click the down arrow next to the desired quiz and then click settings.
   
   
   
   
3. Select Require Respondus LockDown Browser for this exam to expand additional settings.
   
   
   
   
   
4. Select Require Respondus Monitor to proctor the exam.
   
   
   
   
5. After doing so you will see the following screen
   
   
   
   
6. Select Require Respondus Monitor (automated proctoring) for this exam. Then, select Webcam Only to record the student with a webcam during the exam, or select Webcam + Screen to additionally record the student's screen. Suspicious events are flagged for the instructor. 
   
   
   
7. If you want Select desired options for the proctor software to engage. 
   
   
   
   
8. Choose to add more options according to your preference.
   
   

Note: If you want your students to be able to take quizzes using the iPad Edition of LockDown Browser make sure the select that option in advanced settings and direct students to download the iPad edition of Lockdown Browser app from the Apple App Store. 

Click Save + Close

10. You will now see your exam enabled with Respondus inside the LockDown Browser system side.



11. Here is what you will see on the Canvas side once your quiz is set up to use Respondus Monitor and/or LockDown Browser. The Career Check-in Quiz is set up for Respondus LockDown Browser. The rest are not.

Where can instructors find more resources on Respondus LockDown Browser?

For further resources on Respondus, check out the faculty resources above the list of quizzes. (See below image for assistance.)



How can students view Respondus LockDown Browser quiz feedback? 

Students who go through the Grades menu in Canvas will not be able to see feedback. If they try, they will see a 403 Forbidden error message. Students must go into LockDown Browser to see feedback. 

There are two methods for students to see feedback: 

Method One:

1. Keep LockDown Browser enabled for the exam. Instruct the student to go to quiz, click on the quiz title again to launch LockDown Browser. The student will see To visit attempt history, click here.

2. Select here to view the student's attempt history. 

3. Select the relevant attempt. Feedback will display at the bottom of the page. 

Method Two: 

Remove the Respondus LockDown Browser requirement after all exam submissions have occured. Then, students will be able to view feedback in the Grades area. 

Here are a few more detailed support guides:

Overview video:

https://web.respondus.com/he/monitor/

Instructor Resources for Respondus Monitor:

https://web.respondus.com/he/monitor/resources/

How to Link Pearson to Respondus in MyCourses

Rapid Rollout of LockDown Browser and Respondus Monitor for Instructors:

https://web.respondus.com/rapid-rollout-instructors/

Click here for Instructor Quick Start Guide

Have Questions? Contact the Academic Technology Support Team

ATST@spcollege.edu 

 Phone at 727-341-3500 

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the MyCourses4Faculty Team

Have Questions? Contact the MyCourses Support Team by email at  MyCourses4Faculty@spcollege.edu or by phone at 727-341-3500 (Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the SPC Helpdesk at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on MyCourses or other instructional technology issues or opportunities? Complete the Schedule Instructional Support form and one of our team members will be in contact during regular business hours.