How to Change Canvas Inbox to Microsoft Outlook Email Notifications

Contents

Introduction

How to Turn off Canvas Inbox to Microsoft Outlook email notifications

How to Turn on Canvas Inbox to Microsoft Outlook email notifications

Trainings on Canvas Inbox

More Information on Canvas Inbox

Introduction

This guide demonstrates how to update the Canvas Inbox to Microsoft Outlook email notifications.

By default, they are turned on, and Canvas will notify you via your Outlook 365 email account when a Canvas Inbox conversation is received. If you respond from your Outlook email, the response goes directly to the student's Canvas Inbox.

However, some instructors like to keep Canvas Inbox messages and Outlook emails completely separate. In order to do this, you need to tell Canvas not to notify you (via email) that a new Inbox message was received in Canvas. 

If you change your mind, and want to receive Canvas Inbox notifiations in our Outlook email, this guide will also show you how to reverse the process. 

How to Turn off Canvas Inbox to Microsoft Outlook email notifications

1. Navigate to SPC's instance of Canvas. 
2. From the global navigation menu, select Account (1), then select Notifications (2). 
   
3. By default, the Settings for (1) dropdown menu (2) are set to Account. This means that when you update notifications here, they will update for your entire Canvas account. 
   
   If you'd like to update notifications for just one class, in the Settings for area (1), select the down arrow next to Account (2) and select the class (3) you'd like to update notifications for from the dropdown menu.
   
4. In the Notifications settings menu, scroll down to Conversations (1). Note: Canvas uses Conversations to refer to Inbox messages. To the left of the notification type, there is a bell icon (2). The bell icon will show green if notifications are on, and it will be white with a line through it if notifications are off. 
   
5. To update notifications, select a bell icon (1) and select your notification preference from the dropdown menu (2). If you'd like to turn notifications off completely, select Notifications off (3). 
   

Note: If you opt to not receive email notifications when Canvas Inbox messages are received/replied to/etc., please make sure to check your Canvas Inbox frequently to ensure you don't miss any.

How to Turn on Canvas Inbox to Microsoft Outlook email notifications

1. 1. Navigate to the Canvas Notifications menu and scroll down to the Conversations notifications (steps 1-4 above). 
2. The notifications are divided into two columns: email (1) and push notifications on the Canvas app (2).
   You can update both notifications, or just email, or just push notifications in this menu. 
3. If your notifications are turned off, you'll see an outline of a bell with a line through it (1). Select the bell (1) to open the notification dropdown menu (2). 
   
   
4. Select the frequency you'd like to be notified via email. Your options are: 
   1. Notified immediately
   2. Daily summary (every day at 6pm Canvas will send you an email summary of notifications that day)
   3. Weekly summary (every Saturday between 8 and 10 pm Canvas will email you a summary of notifications received that week)
   4. Notifications off. 

Note: You can update these notifications at any time. 

Trainings on Canvas Inbox

Tech Tip Tuesday: How to mass delete Canvas Inbox messages

More information on Canvas Inbox

How do I manage my Canvas notification settings?

What is the Canvas Inbox?

How do I manage notifications for a single course?

Have Questions? Contact the Academic Technology Support Team

atst@spcollege.edu 

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

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