Copyleaks FAQ and Troubleshooting

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Click on the links below for answers to commonly asked questions

Getting my students started with Copyleaks

How can I get my students started with Copyleaks?

• This guide goes over what Copyleaks does and how to use it as a student. Using Copyleaks: A Guide for Students 
• Please inform your students that Copyleaks will detect AI-generated text (for example, ChatGPT) and remind them of your course's policy for AI usage. 

Copying/Importing Assignments with Copyleaks Settings

Are Copyleaks settings retained when copying or importing assignments in Canvas?

• No, Copyleaks configuration settings are not retained when duplicating, importing, or copying assignments. Settings must be reconfigured manually.

Does Copyleaks work with Canvas Blueprint courses?

• Yes, but LTI configurations may become misconfigured after a Blueprint sync. Verify that Copyleaks is successfully integrated after syncing.

Can students submit handwritten assignments?

• Yes, handwritten files can be scanned in Canvas, but they must be submitted as digital files. Learn more.

Enabling Copyleaks for your course

Can I enable Copyleaks for my entire course? Or do I have to do it for each individual assignment in each of my courses? 

• You cannot enable Copyleaks for your entire course in D2L. In D2L, you need to recreate each Dropbox as a Copyleaks Assignment. 
• You cannot enable Copyleaks for your entire course in Canvas. In Canvas, enabling Copyleaks for each assignment is just a dropdown selection, so it is much easier. Creating and viewing assignments in Canvas

Will Copyleaks flag the attached examples I provide to my students as plagiarism?

• Yes, unless you upload any examples an exclusion template. 

Will my Copyleaks Assignments in D2L migrate over to Canvas?

• We are not 100% sure yet and will be testing this. We can let you know in the next few weeks. We asked Copyleaks and Canvas and they were not sure. 

What devices and browsers are compatible with submitting Copyleaks Assignments in D2L?

• • Students must submit D2L Copyleaks Assignments using a computer browser. There is a known issue with mobile device browsers and the Brightspace app. If students try, they will receive an erorr message. 
  • Students can submit Canvas Copyleaks assignments using mobile devices and/or the Canvas mobile app.
  • Chrome is recommended for instructors. If any issues arise, please clear cookies, cache, and history, as well as quit and restart browser. Which browser can I use Copyleaks with?
    

Is there another option for plagiarism detection if I don't want to recreate all my dropboxes as Copyleaks Assignments in D2L?

• Yes. Instructors are welcome to keep D2L dropboxes the same, download submissions, and upload them into the Copyleaks Instructor Scan Tool to check for plagiarism and AI usage.

Can I turn off AI detection and just use the plagiarism detection?

• Yes. Create or edit assignment, and select Change Scan settings. Then, you can toggle off the AI Content Detection. 
  

Can I integrate the assignment rubric in a D2L Copyleaks assignment?

• D2L rubrics do not integrate with Copyleaks assignments. However, you can upload the rubric as an attachment to the assignment so students can download them and view. You can also place the rubric as a document in a page right above the Copyleaks assignment. 

How do I download a Copyleaks report?

• Go to the Copyleaks assignment, select a student submission, and select View report. The report will open in a new window. Then, in the top right hand corner of the report, click the down arrow button to download the report as a PDF. \
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Have Questions? Contact the Academic Technology Support Team

ATST@spcollege.edu 

 Phone at 727-341-3500 

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the MyCourses4Faculty Team