Incomplete Process Step-by-Step Tutorial

Introduction

This guide demonstrates the Incomplete process at St. Petersburg College. 

Contents

Incomplete Step 1: Incomplete Request Form

Incomplete Step 2: Assign Student a Grade of Incomplete

Incomplete Step 3: Reopen a Closed Course for a Student who was Issued an Incomplete

Incomplete Step 4: Give the Student Access to the Missing Work

Incomplete Step 5: Recalculate the Student's Final Grade

Incomplete Step 6: Submit SPC Grade Change Form

Incomplete Step 1: Incomplete Request Form

Summary: The first step in the incomplete process is filling out the Incomplete Request Form for each student receiving an incomplete.

Guide: How to Submit the Incomplete Request Form 

Direct Link: Incomplete Request Form

Video: Coming soon!

Incomplete Step 2: Assign Student a Grade of Incomplete

Summary: Step two of the Incomplete process is assigning the student a grade of Incomplete. This happens inside the regular Submit Final Grades process in Canvas.

Guide: Issuing an Incomplete for a Student's Final Grade

Video: Coming soon!

Incomplete Step 3: Reopen a Closed Course for a Student who was Issued an Incomplete

Summary: Step three of the Incomplete process is reopening the course for the student who was issued an incomplete.

Guide: Opening up a Course for a Student with an Incomplete

Video: Coming soon!

Incomplete Step 4: Give the Student Access to the Missing Work

Summary: Step four of the incomplete process is a giving the student access to the assignments once you've added them to the incomplete section of the course.  

Guide: Using the Assign To feature to assign work to students in the Incomplete section of your course

Video: Coming soon!

Incomplete Step 5: Recalculate the Student's Final Grade

Summary: Step five takes place after the student has submitted all of the remaining work for the incomplete, at which time you'll recalculate their final grade.

Even though the course has ended, you still have access to the Gradebook in Canvas. You can enter scores directly into the Gradebook to calculate the student’s updated grade. Just type the student’s new grades into the gradebook, make sure they save, and view the updated final grade. You can also track the incomplete student's grades manually, on a spreadsheet for instance, but we recommend using the Gradebook.

Incomplete Step 6: Submit SPC Grade Change Form

Summary: Once the student has completed all outstanding work and you’ve recalculated their final grade—either using the Canvas Gradebook or manually—you’ll need to submit the official grade change form. You cannot use Canvas to change an incomplete grade to an A-F grade. You must submit this form. 

Direct link: SPC Grade Change Form

Video: Coming soon! 

Have Questions? Contact the Academic Technology Support Team

atst@spcollege.edu 

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team