Opening up a Course for a Student with an Incomplete Opening up a Course for a Student with an Incomplete
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Opening up a Course for a Student with an Incomplete

Incomplete Course Access Quick Navigation


 

 

 

This guide explains how to reopen a closed course for a student who was issued an incomplete, and how to remove access after completion.

Process Overview

The process has two parts for faculty:

  • Part 1: Opening the course to the student
  • Part 2: Removing access and submitting the Grade Change Form

 

Canvas

⚠️ IMPORTANT: Edit the visibility and due dates in the course so the student can complete the work.

Part 1 - Granting Access

  1. Navigate to the course where the student received the incomplete
     

  2. Click People, then the 3 dots next to their name

    People menu

     

  3. Click Edit Sections

     

    Edit sections

     

  4. Click the arrow next to Enter a section name and select the incomplete section.

    ⚠️ IMPORTANT: Students MUST remain in the original section and be added to the Incomplete section of the course


    Select section
     

  5. Click Update to add the student

    Update button

Part 2 - Removing Access

  1. After grading completed work, submit a Grade Change Form

  2. Follow the same steps as above, but click the X by the incomplete section instead

    Remove section
  3. Click Update to remove the student

What to do in the case of a student that has been dropped/is no longer in the class:

If a student has been dropped from the class in Canvas, faculty and deans will not be able to add the student back to the course or the incomplete section of the course. A dean from the department needs to reach out to the Academic Technology Support Team and request that the student be reinstated in the Canvas course and added to the incomplete section of the course. 

If a student has been dropped from the class in PeopleSoft, the dean/department will need to reenroll the student in PeopleSoft, and then reach out to ATST to request that the student be reenrolled in Canvas, and placed in the incomplete section of the course. 

 

Have Questions? Contact the Academic Technology Support Team

atst@spcollege.edu

 Phone at 727-341-3500

(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?

Schedule 1:1 Support Help with a Member of the Academic Technology Support Team

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