When to Use This Guide
Refer to this article when you encounter:
🔸 Missing quiz images (visible to instructors but not students)
🔸 Equations showing as blank boxes or broken links
🔸 Confusion about sharing item banks with colleagues
🔸 Warnings when editing quizzes after student submissions
🔸 Questions about best practices for reliable quiz creation
Why This Matters
New Quizzes handles key functions differently than Classic Quizzes, leading to unexpected issues that can:
⚠️ Break student access to critical content
⚠️ Waste hours troubleshooting preventable problems
⚠️ Create grading inconsistencies when edits don't apply
What You'll Gain
✅ Step-by-step fixes for immediate problems
✅ Proven prevention methods to avoid future issues
✅ Visual warnings highlighting common mistakes
✅ Institutional best practices vetted by Canvas experts
1. Understanding Item Banks in New Quizzes
What Are Item Banks?
Item Banks allow you to store and reuse quiz questions across multiple courses and assessments. Unlike Classic Quizzes, New Quizzes tie item banks to individual instructors (not courses), so sharing permissions must be set manually.
Key Features:
- Private by Default: New item banks are only visible to you unless shared.
- Shared Access: You can grant editing or viewing rights to other instructors.
- Linked Questions: Edits to a banked question update all quizzes using it.
How to Create & Share an Item Bank
-
Create a Bank:
- Go to New Quizzes Item Banks.
- Click + Bank, name it, and check "Share to this course" (critical step!).
-
Share with Others:
- Open the bank, click Share, and add collaborators (e.g., co-instructors).
-
Use in Quizzes:
- When building a quiz, select "Find Questions" to pull from your banks.
2. Inserting Images (Without Breaking Them)
Common Pitfalls:
- Drag-and-drop uploads may seem to work but often break in future course copies.
- Images linked to the wrong course during migration won't display for students.
Best Practice: Use the Rich Content Editor
- While editing a question, click the image icon (or Insert Image).
- Upload the file or select from Course Files (not "User Files").
- Add alt text for accessibility.
❌ Avoid: Dragging files directly into the quiz—this creates unstable references.
Fixing Broken Images
If students can't see images:
- Re-upload via the Rich Content Editor.
- Confirm the image is stored in Course Files (not your personal files).
3. Adding Equations (Without Errors)
Issue:
Equations may appear as:
- Broken links
- Blank spaces
- Pop-ups in new tabs
How to Insert Equations Correctly
- Use the equation editor (LaTeX or graphical tool) in New Quizzes.
- Avoid copying from external sources (formatting may not transfer).
- Test in Student View before publishing.
If Equations Break:
- Recreate them directly in Canvas.
- Report persistent issues to Canvas Support with screenshots.
4. Editing Quizzes After Students Submit
Problem:
-
If students have taken a quiz, editing questions may trigger:
"Some students have already submitted. You can apply edits to a copy."
Solutions:
-
Reset Test Student Attempts before editing:
- Go to Course Settings Sections Remove test student attempts.
- Go to Course Settings Sections Remove test student attempts.
-
Duplicate the question if locked, then update the copy.
5. Preventing Future Issues
Checklist Before Publishing:
✔ Test in Student View (or with a real test student account).
✔ Verify all images/equations display correctly.
✔ Confirm item banks are shared if collaborating.
✔ Avoid drag-and-drop uploads (use Rich Content Editor).
Related Guides:
Create a Quiz using Multiple Item Banks - This guide demonstrates how to create a Canvas Quiz that pulls questions randomly from multiple item banks. You can use multiple item banks on any quiz, but we see this most often in midterm and final exams.
Have Questions? Contact the Academic Technology Support Team
atst@spcollege.edu
Phone at 727-341-3500
Other Ways to get Help With Canvas!
(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
After-hours or weekend assistance? Contact the Technical Support Center
Phone at 727-791-2795 or onlinehelp@spcollege.edu
Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?
Schedule 1:1 Support Help with a Member of the Academic Technology Support Team
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- How to Set Up a Canvas Quiz Review Without Showing Correct Answers
- Creating a Review Quiz (Study Guide) using an Existing Quiz in Canvas
- How to Create a Survey in Canvas
- How to Set Quiz Points Correctly in Canvas
- How do I add accommodations for a student in Quizzes?
- Creating a Quiz Copy Without Respondus LockDown Browser for One Student
- Canvas Quizzes and Late Submission Policy Issue
- How to Use Stimulus in Quizzes
- Canvas New Quizzes: Best Practices for Item Banks, Images, Equations.
- Create a Quiz using Multiple Item Banks
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