If a student communicates that they lost connection , you can easily delete their quiz attempt to allow them to take the quiz again. You want to verify that the student is telling the truth by seeing exactly what they have done on the quiz before resetting it. Once you have verified they are telling the truth, can you delete their attempt.
Step-by-Step:
- Click on Submission Review on the Navbar
- Click on Quizzes
- Click on the dropdown arrow next to the quiz
- Click on Grade
- Click on Show Search Options
- Click on Restrict to.. dropdown arrow
- Click on Users with attempts in progress
- Click on the spyglass
- To impersonate the student to see the quiz, click on impersonate
- Click on Yes ( You can now see what the student has completed and saved)
- Click on Exit Impersonating
- If you have decided to delete the attempt, check the box next to the attempt
- Click on Reset
- Click on Yes
Have Questions? Contact the Academic Technology Support Team
ATST@spcollege.edu
Phone at 727-341-3500
(Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).
After-hours or weekend assistance? Contact the Technical Support Center at 727-791-2795 or onlinehelp@spcollege.edu
Want to Schedule a One-on-One or Group Session on Canvas or other instructional technology issues or opportunities?
Schedule 1:1 Support Help with a Member of the MyCourses4Faculty Team
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