WHAT IS MULTI-FACTOR AUTHENTICATION (MFA)?
Multi-Factor Authentication (MFA) is a way of verifying that people logging into our systems are indeed the people we think they are. In these times when malicious and phishing attacks are a daily occurrence, MFA provides a way to limit the impact of these attacks and help ensure that only authorized people are accessing our systems.
MFA is a security enhancement that requires two different pieces of identity evidence for system access. The two pieces of evidence must be something you know (user ID and password), something you have (smart card, phone, computer, etc.), or something you are (fingerprint, etc.).
MFA is quite simple. In fact, you probably already use it in some form. For example, you have used MFA if you have:
• swiped your bank card at the ATM and then entered your PIN (personal ID number).
• logged into a website that sent a numeric code to your phone, which you then entered to gain access to your account.
We recommend that you watch this helpful video that will help guide you through the registration process:
There Are Two Methods to Receive Your Security Code
1. When you visit the college website, www.spcollege.edu, you will click on Titans Login at the top right-hand corner of the page
2. Once you’ve logged in with your student account credentials, you will land in your Titan Hub. You will be prompted to provide your choice of the authentication method after attempting to access your Office 365 Email or MyCourses.
Method #1: Phone (Text or Call)
After you've clicked NEXT on the above prompt, you will choose your method to receive your security code. The prompt will recommend the Microsoft Authenticator App, however, you can change your method by clicking on the link at the bottom left-hand corner that reads...
"I Want To Set Up A Different Method"
1. Click the link that reads... "I Want To Set Up A Different Method" at the bottom left-hand corner of the prompt.
2. Choose a Different Method. Choose Phone to receive a Text or a Call with your security code.
3. Here, you will enter in your cell phone number (Enter phone numbers all together, Do Not Enter Dashes. Ex: 5555555252)
4. Click NEXT.
5. Once you've clicked Next, you will receive a test code to that phone number. You will enter the number you received into the 'Enter Code' field.
6. Once you've entered the code correctly, you will receive a message stating that you've registered your phone number successfully.
7. You will now receive your codes via text when logging into your student account on an outside network. While you are on an SPC Campus, Multi-Factor Authentication is not required and should not prompt you to enter a security code.
Method #2: Microsoft Authenticator App
The Microsoft Authenticator app is available for Android, iOS, and Windows Phone. To get the best experience, let the app get notifications when asked. (Allow Notifications)
Android and iOS Link - https://go.microsoft.com/fwlink/?linkid=866594
Windows Phone Link - http://go.microsoft.com/fwlink/?Linkid=825071
1. Once you've downloaded and Installed the Authenticator App, Click NEXT on the prompt.
2. You will then land on this prompt that reminds you to Allow Notifications on the Authenticator App on your cell phone.
3. Go to your Authenticator App on your phone, Click the + Button to Add Account
4. Choose: 'WORK OR SCHOOL ACCOUNT'
5. Choose 'Scan A QR Code'.
6. On the prompt below you will click NEXT.
7. On the next prompt, you will be provided with a QR Code to scan.
8. Go to your phone, if you have not already, Click 'Scan a QR Code' and scan the QR Code provided.
9. Once you've scanned the QR Code, you will get a message that the account has been added and activated.
10. Click NEXT.
11. You will then TEST the connection with a code that the setup will provide.
12. If you've allowed notifications on your authenticator app, you will receive a notification to enter in a code for access to your account. Enter the CODE provided to you.
13. Once the codes entered match, you will receive a message that you've approved the access.
14. Click NEXT.
You're Microsoft Authenticator App has been set up successfully
Have Questions? Contact the SPC Technical Support Center at firstname.lastname@example.org or call 727-341-HELP (727-341-4357) (Mon.- Sun. 7:00 a.m. - 12:00 a.m. Eastern).
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- How to Find and Open Office 365 & Find Outlook, Teams, Microsoft Office Applications
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