Panopto Video Hosting Retention Policy

Panopto Video Hosting Platform’s Content Retention Policy, which may impact some of the video resources you utilize in your courses.

As part of our transition to Panopto, we adopted a storage management policy aligned with their recommendations. This policy includes the following key points:

1.      Videos that have not been viewed for the past 25 months will be moved to an Archive state.

2.      Videos in the archive that remain unviewed for an additional 3 years will be permanently deleted.

It's important to note that a significant number of videos (2,594 to be exact) are approaching this 25-month threshold and are scheduled to be archived on November 17, 2023. Many of these videos appear to be duplicates from our previous migration process or orphaned content, possibly shared among faculty members.

I want to emphasize that these videos have not been accessed in the last 25 months, but they can still be retrieved from the archive for an additional three years.

What This Means for You: If you discover that any of your course video links become disabled or inaccessible, it is likely due to this archival process. To address this, please reach out to us at onlinevideoservices@spcollege.edu. Our team will assist in restoring access to any required videos promptly.

We understand the importance of these resources for your teaching and are committed to ensuring you have the necessary support. Please do not hesitate to contact us for assistance or with any questions you may have regarding this policy.

Have Questions? Contact the MyCourses Support Team by email at  MyCourses4Faculty@spcollege.edu or by phone at 727-341-3500 (Hours: Monday - Friday 8:30 a.m. - 4:30 p.m. EST).

After-hours or weekend assistance? Contact the SPC Helpdesk at 727-791-2795 or onlinehelp@spcollege.edu

Want to Schedule a One-on-One or Group Session on MyCourses or other instructional technology issues or opportunities? Complete the Schedule Instructional Support form and one of our team members will be in contact during regular business hours.