Administrator Settings for Titan Hub Groups

Edit Group Info

How to access the Group Info area:

1. Inside your group, select the gear in the top right corner to access Group Settings.
    
2. Inside group settings, select Group Info.
    

Change Cover Image: If you'd like to update the cover image for your group, you are welcome to do so. If you do not, then a stock SPC banner will display. The recommended minimum file size for a Cover Image is 2048x800 to support high retina screens. Smaller images may not produce a clear image.

1.  Click on the settings gear at the top right of the group page.
2. Click Change Cover Image.
   
3.  Find the photo in your computer files and select it to be uploaded.
4. Click ok.

Change Group Image: Please upload an image for the group profile photo. Select Update Image to upload your group's profile image. 

Group Name: Please do not update your group name. If you'd like to change your group name, please email the Titan Hub team to discuss. 

Group Description: Enter any information about the group under the description area. You can include any links you may want to provide and there are a few editing tools such as bold and listed items. This area is required.

Group Privacy: If you'd like your group to be searchable and joinable by anyone, select Public. Private means non-members cannot find or join your group, and the only way to add members is via a group admin or automatic process. 

Group URL: You can set a unique group URL if you'd like to do so. Please note that if you work with the Titan Hub team to change your group name, you'll have to also change your unique group URL. 

This URL is a great way to share a direct link to your group with group members. Many career and academic advisors, for instance, have the group URL in their email signatures. Please note that if your group is private, and a non-group member clicks the URL, they will not be able to access the group due to the private setting.

Contact Info: Share your email, website, phone, and location here.

Labels: Feel free to add labels that describe the content and goals of your group. This setting is primarily for public groups, though any group can utilize it. 

Add Group Members

Features and Appearance

The features and appearance area is where you choose which features you want to use for your group, enable them, and organize them using the Dashboard. Consider what the goals are for your group, what information you will be communicating to your group members, and what aspects of the Features and Appearance you want to use to make this happen. 

For instance, an advisor may not use events, because advisors typically don't host events. They typically share links to campus-based and external events. However, if you're the admin for a club, and you host your own events just for your club, then you might toggle the Events option on and use it. 

How to access the Features and Appearance area:

1. Inside your group, select the gear in the top right corner to access Group Settings.
    
2. Inside group settings, select Features and Appearance tab.
    

Dashboard

We’re excited to share that a new Titan Hub Dashboard is now available in Groups!

A new dashboard is now available for Groups, making it easier to put important information in front of Group members. Group admins can now include a dashboard-like landing page in their Group’s settings, so Group members can always stay abreast of important Group information, Pages, upcoming Events, and the Group’s ongoing discussion.

Admins can now:

• Choose which content panels to display (discussion, Events, Pages, Group info) and arrange them in the order that best fits the Group.
• Bring important content like upcoming Events and active discussions front and center to boost Group engagement.
• The dashboard allows Group admins to organize information from the Group’s Pages and other key areas in one convenient location.

Note: If you enable the Dashboard, please scroll down to the Default Tab and select Dashboard. This ensures that when people first access your group, the Dashboard is the first tab that they see. 

The example below shows the Dashboard Settings and Dashboard in the group. The Dashboard is turned on and visible (1), the widgets are selected and visible in the Dashboard tab of the group (2), Events are enabled (3), Resources are enabled (4), and Pages are enabled (5). 

Events

If you're creating your own events for your group, then toggle the Events tab on and get started. Keep in mind, if the event is hosted by another group or organization (for instance, the Seminole Campus group), do not create a duplicate event. Simply copy/paste the URL for the original event into a Discussion post in your group. 

How to Create an Event 

1. From the group page, click Create Event next to the settings gear.
   
   
    
2. You will be taken to the event creation page, where you can add a banner, and fill in the name, and times of the event.
   
   
    
3. Add all important event details.
   
   
   
   Note: For virtual events, you can select to add a Microsoft Teams or Zoom meeting
   
   
4. Add any event management options you would like (optional).
   
    
5. Click Create Event! 

FAQs

Titan Hub groups can have their own dedicated FAQs. Toggle this feature on in the Features and Appearance section of the group settings to try it out!

• FAQs are accessible from the Group's main tab alongside other tab options like Discussion and Resources.

• Group admins can add and edit FAQs and FAQ Categories directly from the "Add a New FAQ" page.

• FAQs can be made visible to all Group members or they can be restricted Group admins only.

Resources (Attachments or Links)

Click Resources (paper clip icon) under the group banner to manage files and/or linksfor this group. Depending on the type of group you can limit who can add, edit, delete, or arrange resources within the advanced settings of this group. As the admin, you can add/upload/rearrange/delete resources at any time. You can also arrange resources into folders, and pin certain resources and folders to the top o the Resources page. To explore the Resources feature, toggle it on inside the Features and Appearance tab of Group Settings.

Pages

Pages in Titan Hub Groups let you build custom landing spaces within a Group for sharing content such as text, links, files, images, or embedded widgets. These Pages act like mini-webpages that live under a group, enabling admins to surface important info, resources, or media specific to that community. Some groups use the Resources tab to share content, and don't enable pages. But some groups have a large amount of content, and choose to organize them in pages instead. To explore the Pages feature, toggle it on inside the Features and Appearance tab of Group Settings. 

Admins can enable, add, edit, or delete these Group Pages, and also configure permissions so that only certain roles or users see particular pages

Default Tab

Choose which tab displays to members when they first visit the group. If you have enabled the Dashboard, then your default tab should be the Dashboard. Otherwise, it should be Discussion. 

Custom Call to Action Button

A button that can be added to the group banner that will link out to another website (i.e. Advisors can put their campus' Waitwell appointment link here, and make the text "Make an Appt with me")